Texas Roadhouse Reviews

The food was good and everything but their was one hair on my food but other then that the service was good and kind

The food was good and everything but their was one hair on my food but other then that the service was good and kind

On May 6th my family and I tried to make reservations at the Grand forks location. The staff on the phone explained that they did not take reservations. They did however happily place us on the wait list for a time over 2 hours out. We explained to them that we had a rather large group and we were told that we could not be seated at the same table. We were told that we could be seated in the same section though. When we arrived they split our group into 3 smaller groups and took others in the middle of our group being set up. When I was seated in the second group we were placed in a different section entirely. When my wife asked for a different table of the same size in the section with our first group, they told us we have no control over who sits where. My wife even went as far as to point out the empty table by our first group. And the told us there were no empty tables and they could not let us move. Then they placed the third part of our group in a entirely different section from the first 2 parts of our group. Then when our order was taken the waitress repeated back to me Dr pepper no ice, and brought me one with ice anyway. When I took my son to the bathroom (limping dut to a unrelated injury) the staff was so hyper focused on their own movement that I was forced to move out of their way. When our food was brought to us I was dismayed to see that there was less then 1/3 of the fries that norma)y come with a burger on my plate and even less on the wife's plate. To further upset upset us the wife had to ask either a supervisor or manager to get her a refill that she had been out of for sometime. She also explained about my drink having ice when it should not have. When the server came back with wife's refill she brought me a coke no ice in contrast to the Dr pepper no ice that I had ordered. After that we saw no server after that willing came to our table. So in order to keep the food that was ordered for our children we had to flag down random staff, for to go boxes. After the service I received today I believe that the 5 star system should include negative stars. Then it would at least allow me to reflect the poor service that I received today. To anyone considering going there we would recommend going to McDonald's. At least there you will receive better service.

On May 6th my family and I tried to make reservations at the Grand forks location. The staff on the phone explained that they did not take reservations. They did however happily place us on the wait list for a time over 2 hours out. We explained to them that we had a rather large group and we were told that we could not be seated at the same table. We were told that we could be seated in the same section though. When we arrived they split our group into 3 smaller groups and took others in the middle of our group being set up. When I was seated in the second group we were placed in a different section entirely. When my wife asked for a different table of the same size in the section with our first group, they told us we have no control over who sits where. My wife even went as far as to point out the empty table by our first group. And the told us there were no empty tables and they could not let us move. Then they placed the third part of our group in a entirely different section from the first 2 parts of our group. Then when our order was taken the waitress repeated back to me Dr pepper no ice, and brought me one with ice anyway. When I took my son to the bathroom (limping dut to a unrelated injury) the staff was so hyper focused on their own movement that I was forced to move out of their way. When our food was brought to us I was dismayed to see that there was less then 1/3 of the fries that norma)y come with a burger on my plate and even less on the wife's plate. To further upset upset us the wife had to ask either a supervisor or manager to get her a refill that she had been out of for sometime. She also explained about my drink having ice when it should not have. When the server came back with wife's refill she brought me a coke no ice in contrast to the Dr pepper no ice that I had ordered. After that we saw no server after that willing came to our table. So in order to keep the food that was ordered for our children we had to flag down random staff, for to go boxes. After the service I received today I believe that the 5 star system should include negative stars. Then it would at least allow me to reflect the poor service that I received today. To anyone considering going there we would recommend going to McDonald's. At least there you will receive better service.

Quincy, IL Texas Roadhouse- We ordered prime rib, it was undercooked, tough, no AuJus served with it, so tough. Our waitress had a physical handicap and I applaud her, however, a customer not used to dealing with a person who has that type of disability and didn't smile or present herself pleasantly made us very uncomfortable. Texas Roadhouse needs to improve on their meat selection process!

Quincy, IL Texas Roadhouse- We ordered prime rib, it was undercooked, tough, no AuJus served with it, so tough. Our waitress had a physical handicap and I applaud her, however, a customer not used to dealing with a person who has that type of disability and didn't smile or present herself pleasantly made us very uncomfortable. Texas Roadhouse needs to improve on their meat selection process!

This may sound funny to many of you but canned green beans for a steak restaurant! They were doctored up but fresh greens would have made this review 4 stars. I was shocked. Plus my prime rib had no flavor. I needed to add salt and pepper to the au jus for any flavor. Service was great.

This may sound funny to many of you but canned green beans for a steak restaurant! They were doctored up but fresh greens would have made this review 4 stars. I was shocked. Plus my prime rib had no flavor. I needed to add salt and pepper to the au jus for any flavor. Service was great.

We went to Roadhouse, on Thurs evening, right at 4. We ordered, got our drinks. My husband ordered side salad, baked potato, I ordered grilled chicken salad! Husband got his, they finally bought me out a chicken Caesar salad, no thanks, and sent it back! Waited and waited, my husband was done, finally I asked to put my salad in a to go box! By this time, we'd been there an hour! When I finally got my salad, I told the gal, hope we don't have to pay for this! I didn't, but it's the thought, went for dinner, no food! Doggy bag!

We went to Roadhouse, on Thurs evening, right at 4. We ordered, got our drinks. My husband ordered side salad, baked potato, I ordered grilled chicken salad! Husband got his, they finally bought me out a chicken Caesar salad, no thanks, and sent it back! Waited and waited, my husband was done, finally I asked to put my salad in a to go box! By this time, we'd been there an hour! When I finally got my salad, I told the gal, hope we don't have to pay for this! I didn't, but it's the thought, went for dinner, no food! Doggy bag!

Absolutely awful. Our waiter named Gavin singled out one of our party members for not having much money. He used profanity often directly to him. He kept making fun of him and making everyone uncomfortable. If I could give zero stars I would. Do not recommend Gavin from Vincennes Indiana Texas road house.

We were in Grand Forks for the weekend. We had attempted to eat at a different restaurant, but the wait time was an hour and a half. So we reluctantly went to Texas Roadhouse as my husband's past experience wasn't a positive one, we thought we'd try once more.
The wait time was only 20 minutes. That was positive. The staff was kind and friendly. However, my husband had ordered a ribeye steak, Chicago style, medium rare. Three of our party of 4 received their food. My husband's, however had to be retrieved. When it arrived, it was NOT the steak he had ordered. It was a dry, overcooked strip loin. We mentioned it to the server, she apologized, but my husband being a man of grace, accepted her apology and choked down the dry overcooked steak, paid the bill for his ribeye and we left the restaurant having had our 2nd unpleasant experience at Texas Roadhouse. These Canadians will not be returning to the over rated Texas Roadhouse again. I give it 3 stars because the servers were so friendly.

We were in Grand Forks for the weekend. We had attempted to eat at a different restaurant, but the wait time was an hour and a half. So we reluctantly went to Texas Roadhouse as my husband's past experience wasn't a positive one, we thought we'd try once more.
The wait time was only 20 minutes. That was positive. The staff was kind and friendly. However, my husband had ordered a ribeye steak, Chicago style, medium rare. Three of our party of 4 received their food. My husband's, however had to be retrieved. When it arrived, it was NOT the steak he had ordered. It was a dry, overcooked strip loin. We mentioned it to the server, she apologized, but my husband being a man of grace, accepted her apology and choked down the dry overcooked steak, paid the bill for his ribeye and we left the restaurant having had our 2nd unpleasant experience at Texas Roadhouse. These Canadians will not be returning to the over rated Texas Roadhouse again. I give it 3 stars because the servers were so friendly.

Absolutely awful. Our waiter named Gavin singled out one of our party members for not having much money. He used profanity often directly to him. He kept making fun of him and making everyone uncomfortable. If I could give zero stars I would. Do not recommend Gavin from Vincennes Indiana Texas road house.

Waiter, named Gavin singled out member of party and proceeded to make fun of him. At the time member of time didn't have money ( we had only order drinks) he only orderer water. The member then got 10 dollars, and he proceeded to mess with him the whole time. Asking if he knew his order and if it was under 10 dollars. He continued to mock him and laugh telling our friend that he was going to make fun of him all night. He also used profanity. He completely ruined the experience for the whole party. I do not recommend Gavin from Vincennes Indiana Texas Roadhouse